(Website & Therapeutic Services)

Last updated: 21.02.2026

1. Data Controller

Katja Henneken,

Cand.psych. (DK)

Dipl-Psych. (DE)

Licensed Psychologist (AutorisationsID: 0H7T1)

Member of Dansk Psykolog Forening

Practice based in Denmark

CVR No.: 43413961

Email: contact@katjahenneken.com

I am the data controller responsible for processing your personal data.

2. Scope of this Privacy Policy

This Privacy Policy applies to:

Visitors to this websiteIndividuals contacting the practice

Clients receiving psychological services

3. Legal Basis for Processing

Personal data is processed in accordance with:

Article 6(1)(b) GDPR (performance of a contract)

Article 6(1)(f) GDPR (legitimate interest – operation of website)

Article 9(2)(h) GDPR (provision of healthcare services)

Processing is carried out under Danish law.

4. Data Collected

a) Website Visitors

When you visit this website, the hosting provider (Wix.com Ltd.) may process technical data such as:IP addressBrowser typeDate and time of access

No Google Analytics or tracking services are used.

b) Contact Requests

If you contact the practice via email, the following data may be processed:

Name

Email address

Phone number (if provided)

Content of your message

c) Clients

For clients receiving psychological services, the following categories of data may be processed:

Name and contact details

Relevant personal information

Health-related information disclosed during sessions

Session documentation

Administrative and invoicing information

Health data is classified as sensitive personal data under GDPR.

5. Storage and Security

Client data and communication are stored in secure electronic systems.

The practice uses:

Proton (secure email and encrypted storage)

Zoom (encrypted video communication)

Wix (website hosting and invoicing functionality)

Data processors operate under data processing agreements and in compliance with GDPR requirements.

Access to client records is restricted and protected by secure authentication.

6. Data Retention

Client records are retained for 10 years following the end of treatment in accordance with Danish legal requirements for healthcare documentation.

After this period, records are securely deleted.

Website-related contact data is stored only as long as necessary to process the request.

7. Sharing of Data

Personal data is not shared with third parties unless:

Required by lawNecessary to prevent serious harm

Required for accounting and legal compliance

Explicitly consented to by the client (e.g., Prescriba cases)

Full therapy notes are never shared unless legally required.

8. International Transfers

Some service providers (e.g., Zoom) may process data outside the European Union.

Such transfers are carried out in accordance with GDPR safeguards.

9. Your Rights

Under GDPR, you have the right to:

Access your personal data

Request correction

Request deletion (where legally permissible)

Restrict processing

Object to processing

Lodge a complaint with the Danish Data Protection Authority (Datatilsynet)

10. Contact

If you have questions regarding data protection, please contact:

Katja Henneken

Email: contact@katjahenneken.com

Terms & Conditions

1. Scope of Services

This website provides information about psychological counselling and psychotherapy services offered by Katja Henneken, Cand.psych., based in Denmark.

Services are provided under Danish law.

The information on this website is for general informational purposes only and does not constitute medical advice or emergency service.

2. No Emergency Services

This practice does not provide emergency psychiatric or crisis services.

In case of emergency, individuals must contact local emergency services in their country of residence.

3. Professional Services

Psychological services are provided exclusively on a private basis unless otherwise agreed (e.g., Prescriba referrals in Denmark).

Reimbursement by statutory health insurance providers outside Denmark is generally not available.

Detailed contractual terms are provided prior to commencement of therapy.

4. Limitation of Liability

While every effort is made to ensure the accuracy of the information on this website, no liability is assumed for completeness or currentness.

No liability is assumed for the content of external links.

5. Governing Law

This website and services are governed by Danish law.